Your privacy is our priority. This document explains in detail how 604 collects, uses, stores and protects the personal data of Malaysian users on our platform.
604 collects several categories of information when you use our platform. This data collection is necessary for us to provide a secure, functional, and relevant service to Malaysian users.
During registration, we collect your full name, email address, phone number, date of birth and other information required to create and verify your account. This information is used to identify you as a legitimate user and to fulfil age verification requirements.
We automatically record technical information such as device type, operating system, browser type, IP address and screen resolution when you access the 604 platform. This data is used for security purposes, detection of suspicious access and optimising the user experience across devices, including smartphones.
To process deposits and withdrawals in MYR (RM), we collect relevant payment information, including your bank account number or digital wallet details. We do not store credit or debit card information directly. All financial transactions are processed through secure payment channels.
The 604 platform uses cookies and similar tracking technologies to record your usage patterns, including pages visited, time spent, matches or games viewed, and language preferences. This data helps us understand how users interact with the platform and continuously improve the user experience.
604 uses collected information solely for operational purposes and service improvement. The following are the primary purposes for which your data is used:
604 does not use your personal data for third-party advertising or sell your information to external entities. Any marketing communications sent to you are based solely on 604's own services.
Cookies are small text files stored on your device when you visit the 604 website. We use two main types: session cookies (which are deleted once you close your browser) and persistent cookies (which remain for a set period). Cookies help us remember your login preferences, personalise content and monitor session security.
You can manage your cookie settings through your browser. However, disabling certain cookies may affect the functionality of some parts of the 604 platform.
Your personal data is stored on secure servers protected by industry-standard encryption. Retention periods vary by data type: active account information is retained for as long as your account remains active, while transaction data is kept for the period required by applicable legal and accounting obligations.
604 implements comprehensive technical security measures to protect your data, including:
604 does not sell, rent, or transfer users' personal data to third parties for marketing purposes. Your information may only be shared in the following limited circumstances:
As a 604 platform user, you have the following rights regarding your personal data:
To exercise any of the rights above, please contact the 604 support team at: [email protected]. We will process your request within a reasonable timeframe.
604 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, legal requirements or the technologies we use. Any material changes will be communicated to registered users via email or in-platform notification before taking effect.
The latest version of this Privacy Policy is always available on this page. We encourage users to check back periodically for any updates. This version takes effect in January 2026.
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data by 604, you may reach our team at:
Email: [email protected]
We aim to respond to all privacy-related enquiries within 5–7 business days. For urgent account security issues, please indicate this in your email subject line.
For more information on how we operate the platform and our terms of use, please read our Terms & Conditions and Responsible Gaming ours.
We are committed to protecting the privacy and data security of every Malaysian user on the 604 platform. If you have any questions, the FAQ we're here to help — or create a new account and start your secure experience today.